Shipping policy

Please note: We do not deliver to PO Boxes. Please provide a physical street address and a valid mobile number for delivery updates.

Shipping Policy

At Revival Off-Road, we pride ourselves on getting your order out fast and in top condition. All orders are processed as quickly as possible so you can get back to doing what you love — keeping your rig looking its best.

1. Processing & Dispatch Times

Orders are typically processed within 1–4 business days.
Once dispatched, you’ll receive tracking information via email or text so you can keep an eye on your delivery.

Please note that processing times may vary during peak periods, product launches, or promotions.

2. Shipping Rates

Shipping is calculated automatically at checkout based on your order weight and delivery location. We ship to all Australian states and territories.

Delivery Times Orders are typically dispatched within 1-3 business days. Delivery times vary by location (3-7 business days for metro areas, 5-10 business days for regional/remote areas). 

Tracking You'll receive a tracking number via email once your order is dispatched.

Delivery Delays Please note that delivery times are estimates only and may vary due to factors beyond our control, including courier delays, public holidays, weather events, or remote location access. Revival Off-Road is not responsible for delays caused by the shipping carrier or circumstances outside our control. If you have concerns about your delivery, please contact us and we'll do our best to assist.

From time to time, we may run free shipping promotions, which will be clearly advertised on our website or social media pages. When these promotions are active, customers will see a “Free Shipping” option at checkout.

From time to time, we may offer free market day pickup options. These will be clearly advertised on our website and social media pages. When these promotions are active, customers will see a 'Free market day pick up" option detailing the time, day and location. 

3. Delivery Requirements

  • A valid street address and mobile number are required for all deliveries.

  • We do not deliver to PO Boxes or parcel lockers.

  • If you live in a gated community, please ensure someone is home as parcels may not be left - this is at the discretion of the courier.

  • If delivery is to a commercial address, please note that shipping occurs between 9:00am and 5:00pm.

  • Please ensure all shipping details entered at checkout are correct - we cannot guarantee changes once an order has been placed.

  • Revival Off-Road is not responsible for parcels delayed, lost, or damaged by courier services once they have left our premises.

4. Local Pickup

We occasionally offer Free Local Pickup at markets or events. If available, this option will appear at checkout and details will be provided via email or SMS after purchase.

5. Order Tracking

Once your order is shipped, you’ll receive a tracking link via email or SMS.
If you haven’t received tracking information within 3 business days, please contact us at info@revivaloffroad.com.au

6. Responsibility

Revival Off-Road is not responsible for:

  • Incorrect or incomplete addresses entered at checkout

  • Missed deliveries or re-delivery fees

  • Courier delays or damages once an order is dispatched

By placing an order with Revival Off-Road, you agree to this Shipping Policy.